All about Office on the iPad

April 4th, 2014

iPad_March02_BSince the launch of the iPad one of the most commonly requested business oriented apps has been Microsoft Office. While there are apps that can open and edit various Office apps on the iPad they often lack the finish and overall functionality/formatting of official Office apps. Some users were starting to lose hope that they would ever see iPad specific Office apps. However, Microsoft has delivered their wish with recently released Office apps that are optimized specifically for the iPad.

Wait isn't that Microsoft Office Mobile?

Earlier last year Microsoft introduced Office Mobile for Office 365 subscribers. With this app users could access, create, and edit Office documents on a mobile device. The only issue with this app is that it is optimized for smaller screens e.g., the iPhone. While it is possible to use it on your iPad, optimized apps specifically for the iPad have until now been lacking.

In late March this year, Microsoft finally released iPad specific versions of Word, PowerPoint, Excel, and OneNote. Anyone with an iPad Mini, iPad 2,4, and Air can download the apps for free from the App Store and view any related Office documents on their device.

How Office for iPad works

The best way to think of these apps is that they are simply touch versions of the popular Office programs that have been developed specifically for the iPad. Here's four things you should know about the apps:
  • They're free - Currently the Word, Excel PowerPoint, and OneNote apps are available to download for free from iTunes. It is highly likely that more apps will be coming soon.
  • The program links closely with your OneDrive account - OneDrive was SkyDrive until Mid February when Microsoft renamed their cloud storage service, thus allowing you to create documents on the desktop version of Office and then save them to your OneDrive and work on them on your iPad.
  • Document formatting is supported - The iPad versions of the apps have the same formatting features as the desktop versions. Any formatting changes you make to documents on the desktop version can also be made on the iPad.
  • Excel has a unique number pad - Many iPad users don't have a keyboard, and the numbers on the stock iPad keyboard require a number of button hits to reach. To increase usability, Excel on iPad has a special numerical keyboard.

Two caveats

We noted above that the apps are available for free. While this is correct, you will only be able to open and view documents. If you want to edit you will need an Office 365 subscription. The following Office 365 plans will allow you to open, edit, and save documents:
  • Office 365 Home
  • Office 365 Small Business Premium
  • Office 365 Midsize Business
  • Office 365 Enterprise E3 and E4
  • Office Education A3 and A4
  • Office 365 ProPlus
  • Office 365 University
  • Office 365 trial subscriptions
While the vast majority of features found on desktop apps can also be found on the iPad versions, there is one missing - for now: Printing. At this time, printing documents directly from the app is not supported. Microsoft notes that they are working on this and that this function will be introduced in a future update. For now however, your best option is to save files to OneDrive and then open these on your desktop and print from there.

Getting the apps set up on your iPad

If you have an Office 365 subscription getting the apps setup may be a little confusing. Here's how you can do it:
  1. Download the apps from the App Store. (Make sure you have enough free space on your device). You can find the apps by opening iTunes and searching for: Office for iPad. Note: You will need to download each app separately.
  2. Open the app and you should be asked to log in using your Microsoft account. If your business uses Office 365, or if you have an Office 365 account, enter your username and password as you usually do to access the Web and your email.
If you choose to log in using a free account to begin with, you can upgrade to an Office 365 account from the app. This can be achieved by opening the app, and clicking Activate which should be located at the bottom left of the main menu. You can then follow the app's steps to purchase an Office 365 subscription through iTunes. Alternatively, you can go to the Office 365 website and subscribe through here. Once you open the app, after your account has been updated, you should be able to access, edit, save, and share documents.

Should I get this app?

Office 365 is one of the most popular versions of Office for small to medium businesses, and many users are wondering if they should download the app to their iPad. The answer to that is that it depends on whether you want to use your iPad for work or not.

Generally speaking, business owners who have an iPad and Office 365 subscription will benefit from downloading this app. The main reason is because it offers another way to connect with the office and potentially increase productivity, especially when you are away from your desk, through greater flexibility.

If you don't have an Office 365 subscription but use Office in your business, the iPad versions of Word, Excel, and PowerPoint could be useful, especially if you only need to view documents. That being said, you might want to consider updating to Office 365 in order to gain full access.

Contact us today to learn more about the different plans available for your business.

Published with permission from TechAdvisory.org. Source.

Topic iPad
April 4th, 2014

Security_March31_BA malware infection is an attack that you do not want invading your business systems. Malicious software can often make its way on computers without your knowledge, causing various disturbances. What’s even worse, is that vital information saved on your computer or data that you access online could be stolen. Computers must have proper protection. In the event that malware infection is detected an immediate response is required.

Signs of a malware infection

Before proceeding with the steps on how to respond to malware infections, we first need to learn about the signs and symptoms of a malware infection. These include:
  • Several pop-ups appear even when not browsing the Web.
  • Unusual slowness of the computer and Internet connection.
  • System hangs or freezes.
  • Corrupted programs.
  • Antivirus is disabled.
  • E-mails sent to or from your account which you did not send.
  • High network activity, even when not using large programs or accessing huge data.
  • Redirected access to some sites.

How to respond to a malware infection

In case you experience any of these symptoms, the first thing to do is to ensure that your antivirus and antispyware program is updated. This is to make sure that they detect the latest known threats on their database. You should then run scans to see if an infection is detected. If it is, the programs usually have a way to remove the infection. You then need to follow the steps the program recommends.

If this doesn't work, disconnect the infected computer from the network to prevent the spread of the malware. Furthermore, avoid accessing the Web and using vital information such as bank account and credit card information. Let the technical department or your IT partner handle the concern since they are trained in determining and eradicating system malware infections.

Once the problem has been pinpointed, a tech specialist will go through the process of eliminating the infection. This includes backing up data on the computer and restoring the system to its original state. Depending on the extent of the infection, the computer may need to be wiped clean, or reformatted before restoring backed-up files.

After the whole process, the computer must be tested to ensure that the infection has been totally removed. Moreover, further investigation and studies must also be done to determine where the problem started, as well as to create a strategy as to how to prevent this from happening in the future.

How to prevent a malware attack

Prevention is better than a cure and this definitely applies to malware infections. It’s best to arm yourself with knowledge on how to avoid malware attacks and prevent your systems from being infected.
  1. Ensure that security protection is always updated and that you run system scans on a regular basis.
  2. Avoid downloading attachments or clicking links from unknown sites or senders.
  3. Enable firewall protection.
Malware can hugely affect business operations and the security of private information. One of the best ways to prevent this is to work with an IT partner, like us, who can help recommend and install protection systems. You might want to think about getting help in managing these solutions too, to ensure that your systems are secure at all times.

If you have questions or concerns with regards to malware prevention and resolution, feel free to call us. Our support team is always ready to help.

Published with permission from TechAdvisory.org. Source.

Topic Security
April 3rd, 2014

VoIP_March31_BThe landline phone provided by the telephone company used to be the only option companies had with regard to communications. With the advance of technology and the popularity of the increased use of the Internet, Voice over Internet Protocol, or VoIP, was introduced. It has since become increasingly popular, with the majority of larger and many small companies now using this communication method. To determine if you should adopt VoIP in your business, learning about its benefits can help you in making your decision.

More affordable communication costs

Using VoIP services like users communicate to other users either for free or at drastically lower call rates than regular providers, as long as they are connected to the Internet.

Other VoIP services let you use your existing phones that are connected to the Internet to enjoy unlimited calls for a lower price compared to the per minute charge of telephone companies. These service providers offer different packages to choose from, many of which might suit the size of your company, your business needs, and your budget.

More affordable hardware and software

If you are having second thoughts about using VoIP because you are concerned that the hardware and software used would cost you a fortune, fret not. The vast majority of VoIP systems require little to no installation and many can run using existing equipment.

When it comes to the hardware, companies that choose to use VoIP through a computer need a working sound card, which your computer probably already has, as well as a headset or microphone and speaker, whichever you prefer.

Other service providers may also require the use of VoIP phones. The price of these phones is also not that costly and in some cases these phones might be provided by the VoIP providers for a nominal monthly fee.

VoIP supports multiple calls at the same time

A regular phone line normally only lets you talk to one person at a time. VoIP allows multiple calls, including conference and group calls, which is an important advantage to many businesses. This makes it easier for employees, management, and business associates to collaborate with each other and to communicate with clients.

It’s also faster for clients to connect with customer support. As a result, their concerns can be handled and resolved faster, which in turn improves the customer experience and strengthens your business relationship with them.

VoIP offers more features that traditional systems

Aside from supporting multiple calls simultaneously, there are also several more features that you can enjoy from using VoIP. These features may vary from one particular service to another, but the most common features include:
  • Fax
  • Voicemail
  • Caller ID
  • Call waiting
  • Call forwarding
  • Call blocking
  • 411 directory
  • Last number redial
There are also advanced features that some service providers offer, including call transfer, return call, speed dialing, SMS, and area code selection. Many of these features come included in VoIP subscriptions, which help keep costs of add-ons low.

These are just some of the reasons why you might choose to switch to VoIP for your business communication. If you have further questions about VoIP, don’t hesitate to give us a call. Our support team is always ready to help.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
April 2nd, 2014

Productivity_Mar31_BThere is a common trend with businesses, especially small to medium businesses, of hiring remote workers and also of working with clients at greater distances than ever before. As a result, an increasing number of businesses are creating remote presentations, or using software to present to an audience over the Internet. However, this style of presentation can be a challenge, especially when it comes to engaging your audience.

If you are creating an online presentation to a remote audience there are a number of factors you should keep in mind if you want to grab your audience's attention and keep them following and paying attention. Here are five of the most important tips:

1. Make it visual

For the most part, visual presentations have a higher chance of success - that is, the message being grasped by the audience. This is especially true for online and remote presentations, largely because when more people are on a computer, partaking in a presentation, they will often be multi-tasking.

If you have a ton of text there is a good chance you will lose your audience within the first couple of slides. Instead aim for a presentation that is heavy on graphics and visually appealing. Using bright or contrasting colors will draw the eye and will increase the time you have your audience's attention.

If your presentation is about a product create picture slides with a minimal amount of text; let the product speak for itself. For presentations involving graphs and charts, include these graphics and a couple of key points. The rest you can fill in with spoken narrative.

2. Focus on the audience

Online presentations and those using meeting software should be audience-friendly. This means making it easy for them to join and partake in the presentation by sharing slides, and also asking if anyone has any points to add or even expand upon with an interactive presentation element.

While presenting, there will be slides and points that are more important than others. To highlight this you can 'sign-post' the salient points. Make these visually larger if they are text, and pause to point this out with the script by telling your audience: "This is the most important point"; essentially demanding they pay attention.

Finally, try to limit technical glitches. This can be the quickest way to lose engagement if your Internet cuts out or the computer crashes. Try to present at a time when you know connection will be strong and stable and have a backup in place in case something goes wrong.

3. Adapt to different audiences

Every person in the audience will have different expectations of your presentation. Some will want just the facts, while others might be looking to be convinced by an opinion or argument expressed in the presentation. You should take the time to get to know your audience and what they expect and then develop the presentation around this idea.

If you do your homework and know a bit about your audience, you can take steps to connect with them early in the presentation, if not before, and drive engagement.

4. Create, edit, practice, edit, practice, edit, practice, present

It may sound a bit redundant to edit and practice multiple times, but it really will help when leading an online presentation. First you should create your presentation, then edit it. You are looking to keep your slides as short as possible - no more than four points and two minutes spent talking for each slide.

Really the first edit should be about content, grammar and spelling. Once this is done, practice presenting as you would on the actual presentation day. Start with a blank desktop screen, log into the software/site you will be using, load the presentation, share it, and then actually present. Time yourself and note any issues.

Next, go back and edit the presentation some more, making sure you aren't spending too much time on one slide or that each of the slides does not have too many confusing points, etc. Keep practicing and editing until you are not only comfortable, but know the content inside and out.

You could also try recording your voice. This will allow you to hear where you need to work on inflection and overall style. If you find that you are tuning yourself out when you listen to the presentation, you may want to practice some more and try to inject some extra interest, whether through humor or engaging facts and ideas. This is really vital is you won't have that face-to-face contact with a physical presentation where you are present. If you sound engaging, the audience are more likely to connect with you.

5. Develop your own style

No one likes a dull presentation where you just talk about what's on the slides. Try to give your presentation a narrative arc and structure. Where possible include personal experiences or even tell a relevant joke from time to time. If you are passionate and show that you are trying to connect your audience will likely not click away from the presentation or drift off to other work or simply to surf the Internet and Facebook.

If you are looking to learn more about presentations and how to use software for expert presentations, or even how to conduct your next remote presentation, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
April 2nd, 2014

BusinessValue_Mar31_BHaving a website is one of the most important marketing and branding tools a business can utilize. This is largely because visitors will often judge whether they want to do business with you almost solely based off of your website. Therefore, your website needs to be designed properly and look professional. In order to achieve this you need to know about the common mistakes small businesses make when it comes to website designs.

The business value of a business website is that it creates a solid online presence and boosts your brand image and market reach. Even if your business is not Internet based, a website can be used to create a certain impression and ultimately contribute to your bottom line. The key is to make sure you create the best impression. Here are six of the most common mistakes businesses make with website design:

Mistake 1: Building for the sake of building

Websites are important and some businesses believe that they should have a website, so they go ahead and simply build one. You should first take steps to define your target market - who is it that you want and expect to visit your website.

Once you have a defined target market you can then take time to build your site for your market. For example, if the majority of your target market uses mobile devices to browse the Web you should take steps to design your site so that it is viewable on mobile devices.

You should also determine what you want visitors to do on your site. Some companies want them to click through to another site, while others want them to sign up. By defining how you want your visitors to interact you can then develop your content and design around this.

Mistake 2: Designing a website that is too busy

It can be tempting to put all of your information on one page or even have a ton of images and videos. The truth is, this can be distracting largely because once someone lands on your page, they won't know how to get around, find the information they want, or even to know what they should do next.

Busy or flashy websites with lots of animations or large amounts of text also usually don't scale all that well. So, when someone looks at your site on a mobile device they will likely find it too hard to navigate and leave, which is counter to what you are trying to achieve.

Instead, aim for a website that is simple and clean. Important information should be quick to find and read and it should be clear who you are, what you have to say, and what you want the visitor to do.

Mistake 3: Lacking call to actions

Most business related websites have a goal as to what they want visitors to do. Maybe it's download an app, call the company, or even sign make a purchase online. It is essential that you lead visitors toward what you want them to do in the most clear and concise way. The best way to do this is through a call to action. These are usually buttons at the bottom of sections or pages that motivate the user to click and follow the instructions on what to do next, be that sign up to something or get in touch.

The best calls to action stand out from the content, drawing the reader's eye and hopefully inspiring them to click. They should also be clearly written, simple, and direct. e.g., 'Call us today!' or 'Download now!'

Mistake 4: Misguided content

It may seem worthwhile to write in-depth content about your products or services but this isn't always the case. People skim read the basics on the Web and it's different than other mediums.

What you should do is condense down your content so that it only states the most important information. Tell the reader what your product or service does and provide a few of the most important benefits. What you are looking to do is develop enough interest so that visitors to your site will click on the call to action and connect with you.

If you have the time and profits, creating a more visual site where you showcase the products or show how you can help in a short video may lead to higher engagement and possibly higher customer conversions. Take a look at the popular software and service sites like Dropbox, Microsoft, and Google. The content is highly visible and simple, yet provides just enough information so the user knows what the service is and what they are expected to do.

Mistake 5: Static content

It can be tempting to invest the time to write a great website, get the content online then just leave it sitting there. The Internet changes and what might have been regarded as great website design and content a couple of years ago may not be seen in the same light today.

It is advisable to periodically update your site's design and content to reflect current trends; making it more modern. Another related aspect of your content is that you need to ensure that your content is up-to-date. If you are hosting a contest and put the information on your site, you should make sure to take it off of your site, or update it when the date passes. It looks a little unprofessional to have content that is still talking about 2012 or even 2013.

Mistake 6: Doing it yourself

The vast majority of small business owners and managers don't have in-depth Web design skills, yet are determined to build their company's website themselves. This can lead to unexpected problems or a website that doesn't meet your needs. We strongly recommend that you work with a qualified designer who can help ensure that your website is designed and built to high standards.

If you are looking to boost your website's design contact us today. We can help!

Published with permission from TechAdvisory.org. Source.

April 1st, 2014

Facebook_March31_BIn order to be successful on the Internet a company must always be evolving and adapting. This is evident with companies like Facebook which is in a near constant state of change. One of the most common changes the social media giant makes is to the algorithm that determines what content is shown on a user's News Feed. While some of these changes may make it trickier for companies to get their content in front of users it doesn't have to be that way.

There are many ways you can improve your News Feed performance and the best is to improve the reach of your content. Before we get into how you can do this, we should first describe what your Facebook reach is. Basically, your reach on Facebook is the number of unique users who see the content you post and your updates. When it comes to reach there are four actions you can take to influence it:

  1. Posting content on your own Page - This is commonly referred to as organic reach by Facebook.
  2. Facebook users interacting with your content - When users interact with the content on your Page e.g., commenting or sharing, this is shown in their News Feed, an act which Facebook calls viral reach.
  3. Sending users to view your content - This could be as simple as putting a link to your content on an email, or even on your website asking people to visit your Page. This is a form of organic reach.
  4. Paying to get content in front of people - This is using Facebook's ad services and paying to target your content to specific audiences, thereby increasing the chance they see and interact with it. This is commonly referred to as paid reach.
By combining these four actions together, you can get a picture of your overall reach. By increasing the reach of each post through the above actions you stand a higher chance of getting your content in front of other people. The more people who see your updates the higher the chance of interaction with your company on Facebook or through other mediums, including avenues of sales.

The question is: How can a company do this? Here are seven of the most effective ways to improve your News Feed and its performance.

1. Develop a strategy

The key to posts being shared is that they need to be useful and interesting to your audience. Take a look at your Page's Insights (Open your Page's Admin panel and click on Insights) to see what content has been popular with your followers. From there develop a content strategy that covers what content to produce, when it should be produced, and when it should be shared.

Take a look at the most popular posts and see when they were interacted with most. This will give you a good idea of when your followers are most active and likely to interact with your content - thus increasing reach and overall effectiveness of your posts.

2. Know your audience

This will take time and research, but you should be able to paint a pretty solid picture as to who your audience is. If you can define a few personalities or even target individuals, you can better come up with content your audience will be more willing to interact with, or be more receptive to should you promote it.

3. Let people interact with your Page

Some companies have allowed users to post content on their News Feed or even tag companies, having the post show up on the company's News Feed, only for the content to be trolling or negative. This can potentially harm your company brand and reputation.

While there is a chance of this happening, the benefits of allowing your fans and followers to mention you in their posts far outweighs the potential negative outcomes of a few. This is because when a user mentions or tags you in a post on their News Feed, their friends are more likely to see it too. In other words, this can be a massive contributor to your overall viral reach.

4. Be active after you post your content

Don't just post content onto your Page and leave it. If people are interacting with it by commenting then you should make an effort to reply to the comments. This shows that you are interested and responsive, and willing to communicate and create a dialogue.

Mentioning the poster using @username when you comment will highlight the name and post your comment on their News Feed, thereby increasing the number of people who view your original content and encouraging the commenter to return to your Page.

5. Don't be afraid to repost

If you have had successful posts in the past, don't be afraid to reintroduce them. You could try updating the content a bit if need be and reposting it. This will increase the chance of other users seeing content they may have missed and interacting with it. Just be sure to comment somewhere that this content is a repost. You could comment that it was popular in the past and you think it is still relevant to today.

Be sure not to recycle too often however, as this can be viewed as lazy and turn users off. Aim for one to two posts every couple of months.

6. Integrate successful posts with other aspects of your online presence

While there is a good chance that your posts will be seen on Facebook, try boosting this by sharing your most popular content on other mediums. For example, paste the link into your email signature asking people to check it out, or add a list of your most popular posts to newsletters. This will encourage more people to visit the content and even interact with it.

In order to tell what is working, use the information on your Page's Insight panel.

7. Don't be afraid to be innovative

If you hit on a strategy that works, that's great! But, you should not be afraid to try new ideas. If, for example, you see that captions on photo posts are becoming popular with your audience give one a try to see how it works. The key here is to be resourceful and always on the lookout for new ideas.

Looking to get more out of Facebook? Contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

March 28th, 2014

iPad_March24_BThere are many current trends when it comes to hardware and one of the most popular is touch. It really seems like almost every technical device is trying to integrate touch into how you use it. From phones and tablets, to computers and even fridges and car navigation, it's hard to not see touch screens these days. The main way you interact with these devices is through the use of gestures. If you have an iPad there are a number of important gestures you should know.

Every new iPad, and many of the older ones, run the latest version of iOS - Apple's mobile operating system. For those running iOS 7, gestures are the main way you interact with your device. While it may look weird to people who don't use them, waving your hands around, spreading your fingers, and even pinching are normal to you!

One of the greatest plus points about gestures is that when used properly, they make it simpler to interact with your device; speeding up your overall productivity. So, if you are looking to increase productivity while using your device, you should know and practice different gestures. Here are six of the most important:

1. Swipe one finger from the top

If you place your finger on the top bezel (above the viewable area of the screen) and swipe down onto the screen you will open, or slide down, the notifications center. From here you can action notifications. When you are finished slide up from the bottom of the screen to close the notifications.

2. Swipe one finger from the bottom

If you place your finger on the bezel (below the viewable area of the screen) and swipe up onto the screen you should bring up the Control Center where you can control the important settings on your iPad. To close simply swipe down.

3. Swipe one finger down

Place your finger anywhere on the viewable area of the screen and swipe down. This will open up the Search bar where you can search for almost anything on your iPad, including apps, emails, music, and more. To close this bar, simply tap the home button, or tap anywhere on the screen other than where the keyboard or search bar are.

4. Swipe four fingers up

If you place four fingers anywhere on the screen you will bring up thumbnails that represent the apps that you have open. If you swipe up on a thumbnail, you will close the app.

5. Swipe four fingers left or right

With apps open, you can place four fingers on the screen and swipe to the left or right. This will switch to other open apps. You can swipe the opposite direction with your fingers to go back to another app, if you sweep to the left again, you should bring up a list of recently used apps.

6. Grab with five fingers

If you are in an app and want to quickly get to the homescreen place all five fingers on the screen and pinch them together. This will shrink the app into your home screen. You can open it again by swiping four fingers up and selecting it.

If you are looking to learn more about using your iPad in your business, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPad
March 26th, 2014

Office_Mar24_BMicrosoft Outlook can be convenient to use to read and send emails on different accounts. Outlook is popular largely because it offers the convenience of not having to sign into different email clients to check your messages. Aside from your default mail folders like inbox, drafts, sent and junk, it also comes with search folders that give you easy access to important messages. Creating personalized folders is also supported.

Outlook is one of the most popular email platforms allowing you to read emails from almost any account. The inbox is where the majority of your interaction with Outlook is, but the problem is that many users receive so many emails that it can be overwhelmed quickly. This makes it more difficult to find important emails, or separate the spam/less important emails.

One way to deal with this is by creating a customized search folder for important emails. This makes searching for vital messages easier as they are saved in a separate folder.

Default and predefined search folders in Outlook

There are three default search folders in Outlook and you can see them under “search folders” in the mail navigation pane on the left side of the window. These default search folders are categorized mail, large mail and unread mail. Categorized mail contains messages that are categorized by color.

The large mail folder is a search folder that includes messages that are over 100 KB in size. Unread mail, as the term suggests, contains emails that have not yet been read.

Predefined search folders are also available. These are existing search folders that you can add to the search menu, below the other folders. Some of these require that you enter specific criteria, while others do not. For instance, “mail flagged for follow up” does not require any criteria, while “mail with specific words” asks you to enter certain words that the message must contain to be included in the folder.

Adding predefined search folders can be done by following the steps below:

  1. Click File.
  2. Select New and choose Search Folder. The New Search Folder window will appear.
  3. Click on any of the predefined search folders.
  4. Select the option you want if asked for a specific criterion.
  5. Click OK.

Create a new search folder in Outlook

It’s also possible to create your very own search folder. You get to set not only the criteria, but its name as well. This makes it convenient to easily access important messages as you don’t have to browse through the inbox or various folders in your mailbox.

Here’s how to create a new search folder in Outlook:

  1. Right click on Search Folders in the mail navigation pane and click New Search Folder. You may also press ctrl+shift+p on your keyboard to make the window appear.
  2. Click Create a Custom Search Field followed by Choose.
  3. Enter the name of the new folder in the name field.
  4. Click Criteria and set your preferences to further personalize the folder and click OK.
  5. Click Browse and select folders to add in your customized search folder, then click OK.
  6. Select OK on the new search folder window and the new folder you created will be added under your search folders.
Messages in search folders will still remain in the original folders where they are saved. Even if you view the messages and delete the search folder, the messages will still be accessible in their default folder. However, if you select and delete a message in a search folder, it will be completely removed, even from its original folder.

If you have any concerns or feedback with regards Outlook search folders, feel free to get in touch and we’ll help you in every way that we can.

Published with permission from TechAdvisory.org. Source.

March 20th, 2014

Security_Mar17_BThe security of your computer, network and whole system is likely something that has caused moments of stress and even worry. In order to ensure that a business is secure, companies often adopt a security strategy. While these strategies are great, there is one common element that many businesses forget to carry out - the audit.

Auditing and the security security strategy

Auditing your company's security is important, the only problem business owners run across is where and what they should be auditing. The easiest way to do this is to first look at the common elements of developing security strategies.

These elements are: assess, assign, audit. When you develop a plan, or work with an IT partner to develop one, you follow the three steps above, and it may be obvious at the end. In truth however, you should be auditing at each stage of the plan. That means you first need to know what goes on in each stage.

During the assessment phase you or your IT partner will need to look at the existing security you have in place. This includes on every computer and server and also focuses on who has access to what, and what programs are being used. Doing an assessment should give you an overview of how secure your business currently is, along with any weak points that need to be improved.

The assignment phase looks at actually carrying out the changes you identified in the assessment phase. This could include adding improved security measures, deleting unused programs or even updating systems for improved security. The main goal in this phase is to ensure that your systems and networks are secure.

Auditing happens after the changes have been made and aims to ensure that your systems are actually secure and have been implemented properly. Throughout the process you will actually need to continually audit and adjust your strategy.

What exactly should be audited?

When conducting an audit, there are three factors you should focus on:
  1. The state of your security - Changing or introducing a security plan usually begins with an audit of sorts. In order to do this however, you need to know about how your security has changed in between audits. Tracking this state and how it changed in between audits allows you to more efficiently audit how your system is working now and to also implement changes easier. If you don't know how the state of your security has changed in between audits, you could risk implementing ineffective security measures or leaving older solutions open to risk.
  2. The changes made - Auditing the state of your security is important, but you should also be auditing the changes made to your systems. For example, if a new program is installed, or a new firewall is implemented, you will need to audit how well it is working before you can deem your security plan to be fully implemented. Basically, you are looking for any changes made to your system that could influence security while you are implementing a new system. If by auditing at this point, you find that security has been compromised, you will need to go back to the first step and assess why before moving forward.
  3. Who has access to what - There is a good chance that every system you have will not need to be accessed by every employee. It would be a good idea that once a security solution is in place, that you audit who has access to what systems and how often they use them. This stage of the process needs to be proactive and constantly carried out. if you find that access changes or system access needs change, it would be a good idea to adapt your the security strategy; starting with the first stage.
If you are looking for help developing a security strategy for your business, contact us today to see how our managed solutions can help.
Published with permission from TechAdvisory.org. Source.

Topic Security
March 20th, 2014

Hardware_Mar17_BConsidering how people are into the whole digital and cloud technology set up, many business owners are slowly forgetting the value of printers. Their thoughts are often completely shifted from actual paper documents, to different file extensions and online platforms. Which makes you wonder, what are the most common printer types in the offices nowadays? Which ones are mostly used?

These three printers below are the most common printers found in offices these days.

Multi Function Printers (MFP)

Multi Function Printers are also commonly known as all-in-one printers. With this type of device, your printing, scanning, faxing and photocopying needs are covered! These printers usually come in a variety of sizes with many being small enough to fit onto a small desk.

Aside from the multi function features that MFPs have, these are the common benefits that business owners can gain from this type of printer.

  • They take up less room.
  • They are usually lower in cost. Though it may seem expensive compared to the other types of printers, if you consider buying a fax machine, scanner, photocopier and a printer, you’ll find that buying an MFP is actually a lot more affordable.

Inkjet Printers

Inkjets print documents by spraying ink onto paper, and can usually produce prints with a resolution of 300dpi (dots per inch) with some actually able to print documents as high as 600dpi. This makes them ideal for printing saller images and reports.

What most business owners like about inkjet printers is the fact that they are usually affordable, making them an ideal device for businesses that just want printers. Since most offices (if not all) have computers, you’ll most likely see inkjet printers in the majority of offices. Here are some more benefits that people like about inkjet printers.

  • Fast printing speeds.
  • Can produce really high quality print.
  • Easy to use.
  • They can produce vivid colors.

Laser Printers

If there’s one very notable feature that you’ll love about laser printers, it would be the printer's capability of producing very high quality documents. In fact, laser printers can produce copies with a resolution of 600 dpi - 1200 dpi.

One of the main differences that laser printers have is the fact that they use toner (colored or black powder) instead of the inks that are used in most other printers.

Laser printers offer users many enticing benefits including:

  • Very high resolution.
  • Fast results.
  • High volume printing.
  • No smears at all.

What type of printer should my business get?

If you are looking for a new printer, it can be a little confusing as to which you should get. If you don't have a scanner or fax machine, it would be a good idea to look into a Multi Function Printer. Looking to print smaller or shorter documents or only occasionally? An Inkjet would probably be a better choice. If you need to print on a regular basis, or print in mass quantities a laser printer could be the best choice.

With all the types of printers available in the market, choosing a specific printer to use in your office can be quite confusing. If you need help in choosing which printer to go for, then give us a call and we’ll give you our expert advice on the matter.

Published with permission from TechAdvisory.org. Source.

Topic Hardware